Frequently Asked Questions - FAQs - Deluxe Plumbers

Your questions answered

Common questions

When customers need a reliable plumbing service, they contact us via call, email, or by filling out the online form. We then connect them with a suitable trusted partner in their locality, assuring fair prices and satisfactory services.

 

A lot of research is required when you hire a plumber, and we take that burden off your shoulders with our strict vetting process. To vet partners, we carry out several reputation checks and background checks before getting them on board. To scrutinize their credibility, we verify our trusted partners’ plumbing licenses and businesses to ensure our customers get a legit plumbing service provider.

 

Depending on the type of service and the experience level of the plumber, service charges may range from $25 to $200+. However, our trusted plumbers are bound not to charge you unreasonably, assuring fair pricing. Deluxe Plumbing is a win-win situation for customers who save time and money while getting reliable services from skilled plumbers.

 
For the services you receive, you need to pay the plumber directly. The plumbers may ask for their payment in cash or via an online payment method such as PayPal, Venmo, or Zelle. You can ask the plumber beforehand whether they can accept payment via the online payment method you prefer or want a cash payment.
For any plumbing services inside your house, such as a clogged toilet, a faucet repair or replacement, or leaking pipelines, the plumber would need to enter your home. If the plumbing fault is present outside the house, such as a sewer line repair, the plumber can do the work without needing to enter the house.
As a precautionary measure, you should turn off the water supply (from the main shutoff valve or the supply valve where the fault is located). This will help the plumber identify the problem and work on it in a better way, and prevent the fault from wreaking havoc in case of a plumbing emergency. Clearing the way might be required to help the plumber access the problem area easily.
The plumbing issues for which you contact us are our priority. The plumbing services are available round the clock, and a professional will arrive at your doorstep within two hours of placing a query. For plumbing emergencies resulting from local flooding or any other natural disaster, it may take longer for the plumber to reach out to your property.